Shipping and Returns

Shipping your package

Each order is handled with utmost care to ensure a swift and meticulous dispatch. If you choose Chronopost France, expect to receive your package the day after it has been prepared. For international shipments, delivery times vary depending on your country and whether you choose Chronopost or Colissimo.

Returns

For any return inquiries, please contact us via email at site@moon-c.fr or by phone. Let us know the reasons for your return. While return shipping costs are the responsibility of the customer and refunds are not provided, we are pleased to offer a credit for the value of the returned items. This credit can be used towards your next purchase, allowing you to select another item that better meets your needs.

Quality Commitment

We are committed to providing high-quality products and impeccable service, ensuring your complete satisfaction.